Privacy Policy

1. Information We Collect

At Freightronics, we collect information necessary to provide our EDI transformation services. This includes:

• Account information (name, email, company details)
• EDI transaction data processed through our platform
• Usage data and analytics to improve our services
• Communication records for support and billing purposes

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our EDI transformation services
• Process and route EDI transactions
• Communicate with you about service updates and support
• Improve and optimize our platform performance
• Ensure security and prevent fraud

3. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Secure storage with encrypted databases
• Regular security audits and updates
• Access controls and authentication protocols
• HMAC authentication for webhook deliveries

4. Data Sharing

We do not sell your personal information. We may share data with:

• Your designated carriers and shippers (as part of EDI transactions)
• Service providers who assist in operating our platform
• Legal authorities when required by law

5. Data Retention

We retain transaction data for a period necessary to:

• Fulfill our services and legal obligations
• Maintain audit trails (typically 7 years)
• Resolve disputes and enforce agreements

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Export your data
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie preferences through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: privacy@freightronics.buzee.net
Phone: +1 (800) 555-1234